Privacy Policy

Your Privacy Matters

At BlueRipple Indio Pool Care, we respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, and how we keep it safe.

Information We Collect

When you contact us or schedule a service, we may collect the following information:

• Your name, address, and phone number
• Email address
• Pool information and service history
• Payment information for billing purposes
• Property access instructions

We only collect information that we need to provide you with excellent pool care services. We never ask for information that is not relevant to serving your pool maintenance needs.

How We Use Your Information

We use your personal information to:

• Schedule and perform pool cleaning and maintenance services
• Send you appointment reminders and service updates
• Process payments and maintain billing records
• Communicate about your pool care needs
• Improve our services based on your feedback

We will never sell your personal information to third parties. Your information is only used to provide you with the best possible pool care service.

Information Sharing

We do not share your personal information with outside parties except in the following limited circumstances:

• With payment processors to handle billing transactions securely
• With our insurance company if required for a claim
• When required by law or legal process

All third parties we work with are required to protect your information and use it only for the specific purposes we authorize.

Data Security

We take the security of your information seriously. We use industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse. This includes secure storage systems, encrypted payment processing, and restricted access to customer information.

While we work hard to protect your information, no method of transmission over the internet is completely secure. We do our best to keep your data safe, but we cannot guarantee absolute security.

Communication Preferences

When you become a customer, we may send you service reminders, maintenance tips, and occasional updates about our services. If you prefer not to receive these communications, you can opt out at any time by contacting us or clicking the unsubscribe link in our emails.

We will always send you important service-related messages, such as appointment confirmations and schedule changes, even if you opt out of marketing communications.

Cookies and Website Data

Our website may use cookies and similar technologies to improve your browsing experience. These cookies help us understand how visitors use our site and allow us to provide better service. You can control cookie settings through your browser preferences.

Your Rights

You have the right to:

• Access the personal information we have about you
• Request corrections to your information
• Ask us to delete your information (subject to legal requirements)
• Opt out of marketing communications

To exercise any of these rights, simply contact us at (442) 215-3110 or email us at contact@indiopoolcare.com. We will respond to your request promptly.

Children's Privacy

Our services are intended for adults who own or manage pools. We do not knowingly collect personal information from children under 13. If you believe we have accidentally collected information from a child, please contact us so we can delete it immediately.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will update the date at the top of this page. For significant changes, we will notify our regular customers directly.

Questions or Concerns

If you have questions about this privacy policy or how we handle your information, please do not hesitate to contact us. You can reach us at (442) 215-3110 or email us at contact@indiopoolcare.com. We are committed to addressing any privacy concerns you may have.